What is work?

“Since the dawn of the industrial age, work has become ever more transactional and predictable; the execution of routine, tightly defined tasks. In virtually every large public and private sector organization, that approach holds: thousands of people, each specializing in certain tasks, limited in scope, increasingly standardized and specified, which ultimately contribute to the creation and delivery of predictable products and services to customers and other stakeholders. The problem? Technology can increasingly do that work. Actually, technology should do that work: Machines are more accurate, they don’t get tired or bored, they don’t break for sleep or weekends. If it’s a choice between human or machines to do the kind of work that requires compliance and consistency, machines should win every time.”

What is work?
https://www2.deloitte.com/insights/us/en/focus/technology-and-the-future-of-work/what-is-work.html
via Instapaper